From the time we learn to speak, we’re told that if you don’t have anything nice to say, don’t say anything at all. While this advice may work for everyday life, it is, as Kim Scott has seen, a disaster when adopted by managers.

Kim, author of Radical Candor: Be a Kickass Boss, earned her stripes as a highly successful manager at Google and then decamped to Apple, where she developed a class on optimal management. She has earned growing fame in recent years with her vital new approach to effective management, the “radical candor” method.

Radical candor is the sweet spot between managers who are obnoxiously aggressive on one side and ruinously empathetic on the other. It’s about providing guidance, which involves a mix of praise as well as criticism – delivered to produce better results and help employees achieve.

Great bosses have strong relationships with their employees, and Kim has identified three simple principles for building better relationships with your employees: make it personal, get it done and understand why it matters.

Join us as Kim tells us about the three principles she’s observed among great bosses and shows you how to be successful while retaining your humanity, finding meaning in your job and creating an environment where people both love their work and their colleagues.